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Concierge Cyber®

Cyberattack? What’s your plan?™

Authorized Resellers

 

What is Concierge Cyber®?

Concierge Cyber is an annual subscription that guarantees members emergency response to a cyberattack or data breach through a team of high-quality providers, on a pay-as-you-go basis, at substantially discounted rates.

Concierge Cyber Membership

My-CERT®


  • 24x7x365 Cyber Emergency Response Team
  • Immediate and exclusive access to our best in class third party cyber experts
  • At pre-negotiated and highly discounted rates

On-Call CSO


  • You receive 2 hours priority access per year with a CSO
  • To help you create effective strategies to assess/mitigate cyber risks
  • For all financial, operational, data, physical and reputational risks

Ransomware
Hostage Manual

  • A mission critical guide to help you prepare, respond and quickly recover from a ransomware attack
  • Minimizing lost revenue to your business
  • And mitigating any damage to your valuable brand.

InfoSec Policy Templates

  • You get immediate access to our 12 proprietary infosec policy templates
  • To guide you in the rapid development of your company’s infosec policies
  • So you can implement these policies quickly

Concierge Cyber Benefits

  • A solution for organizations regardless of industry class, size or controls and high net worth individuals
  • No need to pay large retainers
  • 35-50% discounts off the street pricing
  • My-CERT has handled thousands of cyberattacks
  • Attorney Client privilege
  • Membership bridges the gap between your IT and Finance Team
  • Cyber insurers often require prior written consent
  • First dollar response
  • My-CERT isn’t limited by policy exclusions
  • Members have access to coverage counsel

How to Get Started

1
Sign up for your new Concierge Cyber Membership by clicking here

  

2
Open our welcome email with our emergency toll-free number, contact info, and registration password

  

3

4
Sit back and relax and take a deep breath, knowing that you now have an army of support for any Cyberattack!

Expertise

We draw upon cyber risk knowledge from a diverse team of third-party specialists to provide innovative solutions based on a wide range of capabilities.

Experience

Our world-class cyber risk advisory team consists of highly-skilled individuals who average 25-30 years of experience in their respective fields.

Agility

We manage engagements discreetly with a small team of specialists who can work independently or collaboratively with your people.

What Others Say About Us

One of our global manufacturing clients knows what it’s like to have their business shut down by a ransomware attack. At 5:55 am on a Thursday, their U.S. headquarters was alerted to a cyberattack at their European plant at which point technology staff found identical activity migrating to the U.S. systems. Both sites utilized virtual servers on which their data was encrypted by ransomware. Their backups were also infiltrated and had data deleted by the malware. Their business operations came to a stop.

Concierge Cyber membership was invaluable. Within 30 minutes of calling the incident response helpline, our client spoke with a data breach attorney and team of experts to get advice and take action on next steps. Our client was back up and beginning to function within hours.

Concierge Cyber is a great option for our clients! Members have access to a global network of third-party specialists that is more robust than the majority of cyber insurers. In the event of a systemic cyberattack, where many cyber insurers have a limited panel and inability to respond to hundreds of claims in a single day, Concierge Membership guarantees immediate cyber incident response.

The majority of cyber insurers require prior written consent to engage third-party data breach firms. We represent a number of cyber carriers and are impressed on how Concierge Cyber membership provides its members with expertise and ability to immediately coordinate with insurance claim adjusters on holidays and weekends, which is typically when the cyberattacks occurs, to seek approval and move the incident response forward.

A cyberattack can trigger multiple insurance policies with different limits, retentions and insurers.

One Friday afternoon, I was contacted by a mortgage broker client whose workstations were encrypted with ransomware. While the client appeared to have backups of information stored on its server, there were no backups of critical information stored on workstations that were impacted by the ransomware. The ransom note demand was $250,000 in bitcoin and forensics determined there was no other way to recover the data.

Concierge Cyber membership ensured that that our client engaged the cyber insurer’s approved third-party service providers. Over a 3 day period, the forensics firm negotiated down the extortion payment to $49,000 to recover their critical information. Concierge Cyber membership also offered access to third-party coverage counsel to maximize a member’s insurance recovery. In this case, my clients insurance claim was paid by both their financial institution bond and cyber insurance policies.

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